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FAQs

Returns

ALL SALES ARE FINAL. Please be sure to check the listing for measurements, flaws, fabric content, etc. Most pieces are in great condition but as they are mostly vintage, there may be natural signs of wear. Any major flaws will be noted and photographed.

That being said, please reach out if you have any trouble with your order. I will do my best to make it right.

If a return or cancellation is approved, it will not include a shipping return, return shipping fees, or fees that have already been taken from the payment platform (paypal, shopify, and credit card companies all take fees from your payments). PayPal and Shopify charge payment fees that are non-refundable to my shop and that cost is lost. 

So again, please reference the listings for measurements and details. If you have any questions about a piece, please send me a message through the website or send me a message on instagram (@sickjacket).

 

Shipping

We ship to Canada, USA, and worldwide. Shipping rates are calculated at checkout.

Please note that we are not responsible for packages lost by the postal carrier, duties, or customs charges. We are also not responsible for packages stolen from your front porch wether it is delivered via the 'local delivery' option or was delivered by a postal carrier.

Note: Your Sick Jacket order will likely come in a re-used box. We save boxes and packaging from anywhere we can and use them as shipping packages for Sick Jacket orders! That's just us being eco-conscious and being kind to the environment. While branded packaging is so cute, sustainability is a core value and we will do all we can to keep our packaging eco-friendly.

 

Combining Orders

If you have placed multiple orders in a row, send us an email! We are happy to refund you the double shipping or delivery cost. 

 

Sizing

All measurements in the listings are taken flat-lay. Each piece is measured on the front side of the garment, laying flat on the ground.

Due to the pieces vintage, the size on the tag is not always the same size in modern times. It is important that you reference the measurements in the listing and compare them to a piece of clothing in your closet, similar in style, that you feel comfortable in. You can also choose to measure your body and compare those measurements to the listing.

If you have a sizing question or would like a specific measurement not listed, send us a message through the Contact Us page with your request.